Returnable Policy
This item is returnable under the following conditions:
Product Cancellation (Before Shipment):
If the customer cancels the order before initiating shipment from MAS Food and Spices, a full refund will be processed within 48 hours.
Product Cancellation (After Delivery):
If the customer cancels the order after shipment, the product must be returned to the manufacturer. A refund will be processed within 48 hours after the returned product is received and verified.
Damaged, Defective or Wrong Item Delivered:
In the unlikely event of a damaged, defective or incorrect item, we will resolve the issue promptly. Refunds or replacements will be processed within 48 hours after verification.
We may contact you to verify the issue before processing the refund or replacement.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.